Equine FAQ
Q: What types of equine products are available at Pet Supply?
A: Our Equine Collection offers a curated selection of high-quality horse supplies, including joint supplements like 4CYTE™, wormers such as Equimax® LV and Equest® Plus Tape, nutritional supplements, and essential healthcare products.
Q: How do I choose the right joint supplement for my horse?
A: We offer 4CYTE™ Equine Granules for daily, long-term joint support and 4CYTE™ Equine Gel for fast-acting relief. The granules are ideal for ongoing maintenance, while the gel is suited for quick joint support and recovery. Both contain Epiitalis®, a patented plant oil extract that promotes cartilage regeneration and reduces inflammation.
Q: What worming treatments do you recommend?
A: We stock trusted wormers like Equimax® LV and Equest® Plus Tape. Equimax® LV is effective against a broad spectrum of parasites, including tapeworms and bots, while Equest® Plus Tape offers long-acting protection against various internal parasites. Always consult with your veterinarian to determine the most suitable worming regimen for your horse.
Q: Do you offer nutritional supplements for horses?
A: Yes, we provide nutritional supplements like In-SideOut Horse Feed, which supports digestion, promotes a glossy coat, and enhances immune health. Formulated with essential nutrients, probiotics, and omega fatty acids, it helps maintain gut balance, healthy skin, and strong hooves.
Q: How can I get advice on equine products?
A: Our team is here to help! You can reach out via email at sales@petsupply.co.nz or call us at +64 21 661 510. Additionally, our website features a Pet Advice section with articles and guides to assist you in making informed decisions.
Q: What are your shipping options for equine products?
A: We ship anywhere within New Zealand, excluding the Chatham Islands. Items are usually dispatched within 24–48 hours of ordering, with delivery expected within 5 business days. Shipping costs start at $5.99, with additional charges based on product weight and delivery location.
Q: What is your return policy for equine items?
A: If an item arrives incorrect or damaged, please contact us at sales@petsupply.co.nz within 7 days of receiving your item. We will cover the return delivery cost and send a replacement. Please note that we do not accept returns for change-of-mind purchases.
