Billing Terms and Conditions
At PetSupply.co.nz, we strive to make your shopping experience convenient and secure. Below are the details of our payment policy:
1. Accepted Payment Methods
We accept the following payment methods:
- Credit and Debit Cards: Visa, Mastercard, and American Express.
- Online Payment Platforms: Shop Pay and Google Pay
2. Payment Currency
All transactions on our website are processed in New Zealand Dollars (NZD $).
3. Full Payment Requirement
Payment for the products must be made in full at the time of purchase. Orders will not be processed or shipped until full payment has been received.
4. Payment Security
We prioritize the security of your payment information. All online transactions are encrypted using secure SSL (Secure Sockets Layer) technology to protect your data.
5. Tax and Additional Fees
All applicable taxes (e.g., GST). Taxes will be included in the final purchase price. Any additional fees, such as international currency conversion charges, may be applied by your bank or card issuer if your account is not in NZD $. PetSupply.co.nz is not responsible for these fees.
6. Order Confirmation and Invoice
Upon successful payment, you will receive an order confirmation email. A detailed tax invoice will also be sent to your email once the order is processed.
7. Refunds and Returns
Refunds, if applicable, will be processed according to our Returns and Refund Policy. For more information, please visit the returns section of our website or contact us at sales@petsupply.co.nz.
8. Customer Support
For any payment-related inquiries, please email us at sales@petsupply.co.nz. Our team is here to assist you with any concerns or questions you may have.
Thank you for choosing PetSupply.co.nz for your pet care needs!